We strive to deliver within 4 to 7 weekdays. In busy periods, such as holidays, longer delivery times may be expected.
In case you haven’t received your order 10 days after you’ve received your shipping confirmation, please contact our customer service team. They will help you further as soon as possible. If you haven’t received a shipping confirmation mail, please check your spam folder.
You’ve received a package from our company you’ve never ordered? Please contact our customer service team as soon as possible. They can provide you with the order information and tell you which steps you should take to solve the problem.